Responsible Gaming Commitment

A7i's Responsible Gaming Our Policy — Keep the Fun, Lose the Harm

Betting is a form of entertainment, not a source of income. a7i believes every member deserves to enjoy gaming in a healthy, balanced way. This page covers our responsible gaming tools, warning signs to watch for, and the support available to you.

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a7i's Commitment
  • Account registration by minors is strictly prohibited.
  • Option to set daily and weekly deposit and betting limits
  • Temporary Break & Permanent Self-Exclusion Options
  • Reality-Check Reminder System
  • Free Support for Problem Gamblers
  • Option to activate a cooling-off period
Contents
Need urgent help?

If you feel your betting is getting out of control, contact our support team right away.

1. What is Responsible Gaming and Why It Matters

Responsible Gaming It means enjoying betting or gaming as a healthy, controlled form of entertainment — with clear limits on time and money, and peace of mind intact. a7iAt -, we believe every player deserves to enjoy entertainment in a safe environment.

As online betting grows in popularity in Bangladesh, staying aware of its potential risks has become increasingly important. a7i We're more than just a gaming platform — we're building a responsible community where fun never comes at a personal cost.

Remember: expecting a regular income from betting is not realistic. Think of it as an entertainment budget — just like what you'd spend at the cinema or a restaurant.

Responsible Gaming There are three core principles: first, only bet money you can afford to lose without financial hardship. Second, never use betting as a way to chase or recover losses. Third, never let gaming take priority over time with family and friends, your work, or your health.

a7i's Responsible Gaming This policy is built in line with the standards of GamCare and the RG Council. Our goal is to ensure a sustainable, enjoyable, and safe gaming experience for every member.

2. Recognize the Signs of Problem Gaming

If you or someone you know shows any of the signs below, it's important to take notice. The symptoms are grouped into three levels based on severity:

Heads Up — Early Warning Signs Spending slightly over your set budget. Feeling the urge to bet a little more after a loss. Spending too much time thinking about betting.
Pay Attention — Moderate Risk Using savings or essential living funds for betting. Hiding your betting activity from family or friends. Losing focus at work or in your studies.
Need immediate help — high risk You are betting with borrowed money or planning to do so. You are unable to stop betting despite repeated attempts. You are experiencing increased anxiety, depression, or conflict at home.
If you have been experiencing any of the above signs for an extended period, consider taking a break and seeking professional support. This is not a sign of weakness — it takes real courage.

3. a7i's Safety Tools

a7i its members Responsible Gaming provides six powerful tools — all completely free and available to activate at any time:

4. Deposit & Betting Limit Controls

Setting limits means Responsible Gaming The most effective tool available. a7iAt -, you can set the following limits:

1
Daily Deposit Limit: Set a daily cap on how much BDT you can deposit. Once the limit is reached, no further deposits will be possible for that day.
2
Weekly Bet Limit: Set a total BDT wager limit for the week. Once that limit is reached, betting will automatically pause until the following week.
3
Monthly Loss Limit: Set the maximum amount in BDT you are willing to lose in a month. If this limit is reached, your account will be automatically suspended.
4
Session Time Limit: Set how many hours you can play in a single session. Once the limit is reached, the platform will automatically log you out.
Lowering a limit takes effect immediately. Increasing a limit, however, requires a 7-day waiting period — this protects you from making impulsive decisions.

See the example below to understand how a monthly budget limit helps ensure healthy gaming:

Using the daily deposit limit65%
Using the Weekly Bet Limit40%
Using the Monthly Loss Limit25%

5. Self-Exclusion & Cooling-Off Period

Sometimes, taking a step back is the smartest move you can make. a7i-'s self-exclusion feature gives you full control over your own gaming:

1
Cooling-Off Period (24 hours – 7 days): Temporarily suspend your account. During this period, logging in or placing bets will be completely disabled. Give yourself the space to think with a clear head.
2
Extended Break (1 – 6 months): If you feel you need a longer break, put your account on hold for one to six months. You can reactivate it once the period ends.
3
Permanent Self-Exclusion: If you feel gaming is having a negative impact on your life, you can request a permanent account closure. This action cannot be reversed.
Attempting to open a new account while self-exclusion is active is a direct violation of our policy. If such an attempt is detected, all associated accounts will be permanently suspended.

To activate self-exclusion, contact us via support chat or go to the "Responsible Gaming" section in your account settings. The entire process takes just a few minutes.

6. Minor Protection

a7iAt -, account registration and betting by anyone under 18 is strictly prohibited. This is both a legal obligation and our ethical responsibility.

Our advice to parents is to install parental control software on your child's device to restrict access to online gaming sites. Also keep your a7i account login credentials secure and out of your child's reach.

a7i Age is verified at registration using a National ID or Birth Registration Certificate. Any account found to belong to a minor is immediately closed and any deposited funds are returned to the guardian.

  • Mandatory Age Verification (KYC) at Registration
  • Enhanced Identity Verification for Suspicious Accounts
  • AI-powered monitoring system for minor protection
  • Immediate Action When a Known Minor User Is Identified

7. Help Center & Professional Support

Seeking professional help for problem gaming is nothing to be ashamed of. a7i is committed to standing by its members and can help connect you with professional support organizations when needed.

a7i Live Support: Live chat support is available on the platform 24/7. All responsible gaming-related requests are handled as a priority.

Mental health support in Bangladesh is available through the National Mental Health Helpline and various NGOs. Internationally, online resources from GamCare and Gamblers Anonymous are also accessible.

  • a7i Support Team: Reach us via live chat — average response time is under 3 minutes.
  • GamCare: International problem gambling support organization — online counseling available.
  • Gamblers Anonymous: A global peer-support recovery community.
  • National Mental Health Helpline: Government-provided mental health services in Bangladesh.
Asking for help is the first act of courage. We don't judge any member — we're simply here to help.

8. Practical Tips for Healthy Gaming

Responsible Gaming It doesn't stop at setting limits. Small daily habit changes can make your gaming experience far healthier and more enjoyable:

Track Your Play Time: Set a timer on your phone. When it goes off, stop immediately — no "just a little longer."
Set Your Budget Upfront: Set your entertainment budget at the start of each month. Do not spend a single BDT on betting beyond that budget.
Play for fun: Bet for the enjoyment, not to win. Think of every wager as the cost of entertainment.
Take a Break: Avoid marathon betting sessions. Take at least a 15-minute break every hour and do something else.
Avoid chasing losses: The "I'll win it back" mindset after a loss is the most dangerous trap. If you lose, stop playing for the rest of the day.
Tell Someone You Trust: Let someone you trust know about your betting habits. An outside perspective can often help spot problems before they escalate.
Our Safety Tools

A7i's six dedicated tools keep you in control at all times.

Deposit Limit Control

Set daily, weekly, and monthly deposit limits. Once a limit is reached, deposits will be automatically blocked and you will receive a notification.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, the system will automatically log you out.

Reality-Check Reminder

At regular intervals, pop-up reminders will let you know how long you've been playing and how much BDT you've spent.

Cooling-Off Period

Temporarily suspend your account for 24 hours to 7 days. No login or betting is possible during this period.

Self-Exclusion Feature

Options range from 1 month up to permanent self-exclusion. Once permanent self-exclusion is activated, it cannot be reversed.

Gaming History Report

View your full betting history, wins, losses, and deposit stats at any time. Stay transparent with yourself and make informed decisions.

Yourself Assess Yourself

Ask yourself the following questions and answer honestly — this is just for you.

1. In the past month, have you spent more on betting than your set budget?
No, I always stay within my budget
Occasionally Going a Bit Overboard
Yes, I often exceed my budget
2. After a loss, do you bet more to try to win back what you lost?
No, I stop when I lose
I try sometimes
Yes, I try to almost every time
3. Have family members or friends expressed concern about your betting habits?
No, no one has said anything
Mentioned once or twice
Yes, it keeps coming up
If you find yourself choosing the middle or last answers for most questions, please speak with our support team or activate self-exclusion.
General FAQ

Answers to the most frequently asked responsible gaming questions from our members.

Yes. If you have a withdrawable balance when self-exclusion is activated, you can reclaim it through the support team. Bonus balances are generally forfeited.

No. Only you can change your limits. Decreasing a limit takes effect immediately, while increasing one is subject to a 7-day waiting period.

Bonus offers do not apply while a cooling-off period is active. However, a7i believes your well-being is far more valuable than any promotion. New offers will be available when you return.

Not directly. However, if a family member has concerns, they can contact our support team. We will investigate and take the necessary steps.

No, it is completely free. Limit setting, self-exclusion, reminders — all responsible gaming tools are available to every member at no cost. This is part of a7i's commitment.

Yes. Your full betting history can be downloaded in PDF or CSV format anytime from Account Settings. This helps you track your spending and make more informed decisions.

Play Responsibly, Play Enjoyably

Join a7i and build a healthy, safe gaming experience using our full suite of responsible gaming tools.

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